CUSTOMER SATISFACTION FORM CONTRACTS FORM: AMQF 09/02
ISSUE NO. : 1
REV. NO. : 0
EFFECTIVE: 05/01/2009
To, Date
Company Name :
Contact Person :
Email :

Dear Sir,
We at AMNAS would like to take this opportunity to thank you for your use of our products and services. AMNAS is striving constantly to look for  ways to improve our standards. We wish to receive helpful suggestions and feed-back from our customers on aspects that are vital to our business.  We would appreciate a few minutes of your valuable time to complete this short questionnaire. 

No.
Key Parameters
Satisfaction Rating
Good (4)
Satisfactory (3)
Fair (2)
Poor (1)
1.
 Understanding your needs & requirements
2.
 Production of Aids to Navigation specifications and advice
3.
 Quality of the products and services provided
4.

Quality of delivery and/or installation
5.

Timely delivery of products or services
6.

Others (Please specify)
Scope for Improvment

We thank you for the time taken to complete this feed-back form. It should enable us to improve our performance and  strive continually for excellence. We look forward to providing you with better products and services in the  future.

Sincerely,
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(MANAGEMENT REPRESENTATIVE) Customer Signature & Seal